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Terms & Conditions

To order your chosen handset, please use the following instructions:

Please select your desired handset and add it to your cart. Please note that you can only add one handset to the cart and you cannot order more than one of a selected handset.

Once you are happy with your selection, please proceed to checkout. At this stage, please fill out your details (name, address etc.).

You will see that you have been given an allowance of £457.50 + VAT towards the handset (£549 inc VAT). This will be automatically subtracted from your handset price at checkout stage.

If your handset (including VAT) costs less than £549, then you will not owe any further money and the handset will be despatched to you within 5 working days. Any remaining allowance will not be carried over or offset against future orders.

If your handset (including VAT) costs more than £549, then you will be shown a total outstanding balance. The handset processing team will then contact you to arrange payment for this outstanding balance. No payments are taken on the website.

Should your chosen handset be out of stock at the point of purchase, you will be notified as soon as possible by a member of the handset processing team and either offered an alternative or given a date as to when stock will be available.

Your handset will be despatched by secure courier within 5 working days of your order and you will be notified once it has been despatched.

If you need additional support, please contact us: